With the Add-on Package, you get access to Lounge Access, allowing you to purchase lounge passes directly in the Nordea Business Card app and access over 1,200 airport lounges worldwide through DragonPass.
Before you start
To purchase and use Lounge Access, you need to:
Have an active Add-on Package subscription.
Use the Nordea Business Card app.
Have a valid Nordea Business Card.
Make sure that your full name in Nordea Business Card matches the name on your passport or ID.
Your lounge pass contains your name and is presented together with your travel documents when visiting a lounge.
How to purchase Lounge Access
Open the Nordea Business Card app.
Go to Lounge Access.
Select the number of lounge passes you want to purchase.
Complete the purchase.
Once the purchase is complete, your digital lounge pass will be available in the app.
How to use your lounge pass
When you arrive at the lounge, show your digital lounge pass together with your boarding pass and travel documents to the lounge staff.
The lounge pass contains a QR code that is used to verify your access to the lounge.
We recommend making sure that your lounge pass is available in the app before arriving at the lounge.
Good to know
Lounge Access can only be purchased in the Nordea Business Card app.
The name on your lounge pass must match the information on your travel documents. If the information does not match, you may be denied access.
A lounge pass is not linked to a specific lounge.
Lounge access is subject to availability and capacity at the time of your visit. A valid lounge pass therefore does not guarantee entry.
Opening hours, facilities, rules, and maximum stay times may vary between lounges. Check the information for the relevant lounge in the app before your visit.
Frequently asked questions
Does the name in Nordea Business Card need to match my passport?
Yes. Your full name needs to match the name on your passport or ID. Your lounge pass is used together with your travel documents to verify your identity.
Do I need to show my boarding pass?
Yes. When visiting the lounge, be prepared to show both your lounge pass and a valid boarding pass.
Is my lounge pass linked to a specific lounge?
No. You can use your lounge pass at a participating lounge covered by the service.
Am I guaranteed access to the lounge?
No. Lounge Access is subject to the lounge's availability and capacity. During busy periods, a lounge may temporarily deny entry even if it is shown as available in the app.
What should I do if my lounge pass doesn't work?
First, check that:
You are at the correct lounge.
Your lounge pass is still valid.
The information on your lounge pass matches your travel documents.
The lounge is currently able to accept visitors.
Terms and conditions
Lounge Access is provided in partnership with DragonPass and is subject to their terms and conditions.
Need help?
If you're still unable to access the lounge, contact our support team via the chat in the bottom-right corner. To help us assist you as quickly as possible, please include the airport and lounge, as well as the date and time of your visit.
We'll be happy to help!