If the balance in Nordea Business Card doesn't match the balance in your accounting system, it may be due to reserved transactions.
Reserved transactions are purchases that have been authorised but not yet completed (settled). They can affect the amount available to spend in Nordea Business Card immediately but aren't included in the account statement until they have been settled.
To compare your balance with your accounting records, use the Balance column in your account statement.
Download an account statement
Log in to Nordea Business Card on the web.
Go to Account in the left-hand menu.
Click Account reports.
Open the Account statement tab.
Select your preferred date range.
Choose whether to generate the report as a PDF or Excel file.
Click Generate.
Note: You can download up to 12 months of account statements at a time.
Check the running balance
In both the PDF and Excel versions of the account statement, you'll find the running balance in the Balance column.
This column shows the balance after each completed transaction, making it easier to compare your Nordea Business Card account statement with your accounting records.
Example – Excel
Example – PDF
Why does the balance differ?
If the balance in Nordea Business Card differs from your accounting system, one possible reason is reserved transactions.
Reserved transactions:
Affect the amount available to spend in Nordea Business Card.
Don't appear in the account statement until they have been settled.
Aren't included in your accounting records until the transaction has been completed and recorded.
Because of this, there may temporarily be a difference between the amount available to spend in Nordea Business Card and the balance shown in your accounting system.
Frequently asked questions
Which balance should I compare with my accounting system?
Use the Balance column in your account statement. It shows the running balance after each completed transaction.
Why doesn't my available balance match my accounting system?
Your available spending amount may be affected by reserved transactions that haven't been settled yet. These transactions won't appear in your account statement until they have been completed.
Need help?
If you have questions about your balance or account statement, contact us via the chat in the bottom-right corner or email support@businesscard.nordea.com.
We're happy to help!