Nordea provides tools and processes to efficiently manage transactions within the platform. Below is a guide covering common questions and scenarios related to editing, deleting, and exporting transactions.
Can Nordea manually delete transactions from company accounts?
No, Nordea cannot manually delete completed transactions from a company account. All completed and posted transactions will remain visible in the account, even if they have been disputed or refunded after investigation. This limitation ensures that the accounting history is accurate and complete.
How do I handle an expense so that it is not exported to the accounting system?
If you want to manage an expense without exporting it to the accounting system, follow these steps:
Approve the transaction.
Open the transaction in the transaction list so that the information panel appears.
Click Show in Advanced Accounting.
Select the option Mark as exported manually.
This moves the record from “Ready for export” to “Exported” without sending it to the accounting system.
Related topics
Exporting transactions to the accounting system
Handling rejected and unauthorized transactions
Editing transaction and accounting dates