Why is my card declined when making an online purchase?

If your purchase is declined when trying to pay online with your Nordea Business Card, there can be several reasons.
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To make purchases online, Online transactions must be enabled for your card.

Solution:

If the company has used all or most of its available credit, online purchases may be declined.

Only company administrators can see how much is Available to spend. As a cardholder, you can only view your card's Monthly spend limit and how much of your spending limit you've used.
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Solution: Contact your company administrator to check how much is Available to spend.
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Each card can have a Monthly spend limit that restricts how much can be spent during a calendar month.

If you've reached your Monthly spend limit, you won't be able to make any more purchases with your card during the current calendar month, even if the company still has credit Available to spend.
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Solution: Your company administrator can increase or remove your Monthly spend limit if needed.
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Your Monthly spend limit automatically resets on the first day of each calendar month.
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You can view your Monthly spend limit and how much of your spending limit you've used in the Nordea app or on Nordea.com under My card.

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