When you receive a refund, for example after returning a product or cancelling a service, the refund should be accounted for in the same way as the original purchase.
Handle a refund
To ensure accurate accounting, the refund should use the same accounting information as the original purchase.
Make sure the following information matches the original transaction:
Category.
Accounting account.
VAT.
Any dimensions, such as cost centre or project.
The refund should therefore be assigned the same category and accounting details as the original purchase. The amounts are handled as a refund and will therefore be the opposite of the original purchase.
Once the information is correct, the refund can be exported to your accounting system in the same way as other expenses.
Good to know
A refund appears as a separate transaction in Nordea Business Card and does not replace the original purchase. This means that both the original purchase and the refund remain in your transaction history.