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Incorrect card number on the receipt?

Why doesn't the card number on my receipt match my Nordea Business Card?

If the card number shown on your receipt doesn't match the number on your Nordea Business Card, there's no need to worry.

Many card issuers and digital wallets, such as Visa, Mastercard, Apple Pay, and Google Pay, use tokenization. This means that a temporary card number is shown on the receipt instead of your actual card number to help protect your card details and reduce the risk of fraud.

How do I match the receipt to the correct transaction?

Even if the card number is different, you can easily identify the correct transaction by comparing the following details:

  • Date

  • Amount

  • Transaction reference

These details appear both on the receipt and in Nordea, allowing you to match the receipt to the correct transaction.


Frequently asked questions

Why isn't my actual card number shown?

Your card number is replaced with a tokenized card number to protect your card details. This is a security feature used by many card issuers and digital wallets.

Can I still use the receipt as supporting documentation?

Yes. As long as the date, amount, or transaction reference matches, the receipt can be used as supporting documentation and linked to the correct transaction.


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